If you don't want to jump right in and order something because (A) you've never really bought much stuff online or (B) you just like to get all the info before you put the dollars you earn into something cool, we understand. After all, we put our time and effort into helping you make an educated decision about getting really sharp accessories for your vehicle, so helping you actually purchase them is another part of our services.

If you notice the menu above, it has listed the three options you can use to get your autothing. The easiest way to order your autothing is to use your credit card, especially since we accept MasterCard, VISA, Discover, American Express and even PayPal. With PayPal, you can use any credit card and even your bank account (like a debit card). You may also order by check or any form of Money Order, since shipping is totally free when you do so! Find out more about each method by clicking above.

You bet it is. We figure that if we're going to win you over with both our products and services, we have to do it right the first time. With that in mind, we chose the professional services of the folks at Microsoft Corporation to run all the security features associated with the autothing.com Online Store. This includes SSL, which are Secure Socket Layers. More? Ok, you asked for it. These would be encrypted bits of information, 128 to be exact, which transfer information such as your credit card number over the entire credit processing system in America. With 128-bit encryption, it is impossible for anyone to get it; you'll know this security is active when during your purchase you look up at the Internet address bar and instead of seeing the standard "HTTP://" you see "HTTPS://". Also, you will see a little padlock on the lower right-hand corner of your browser window. Rest assured, we have you covered!

Your credit card is never charged till your thing is on its way, literally! When we do finally charge your credit card, it serves a dual purpose: (1) The payment for your autothing is processed according to all terms and conditions stated within this site and (2) you receive a notification that your thing has shipped and was charged to the credit card used when you placed the order with us.

Sure, we don't see why not. We have a secure line on which you can leave all your credit card info in case you've had a problem before shopping on another site. Although we stress the fact that our site is secure, we understand the feeling you may have from a previous experience. The easiest way to do this is to email us your order and address information, then call us (630.582.4152) with the credit card information soon afterwards. Note that you will be using our company's voice messaging system. Also, you will receive the same email verifications on your order status that anyone else would, which includes both the placement and shipment of your cool autothing!

When you are on the order screen that shows you a summary of your shipping and billing information, you will select the button on the lower portion of the screen that finalizes and places the order with us. After a few seconds, a confirmation screen will appear which we highly recommend you PRINT for your credit card records. As a secondary measure of acknowledgement, you will receive an email confirmation of your order also, which you may or may not choose to print out. If you do not get one of these or both, please Contact Us describing the situation so we can check whether or not we received your order. Please note that if you register with us during the order process, you gain access to your online profile, which will keep a log of all orders you've ever placed with us.

*If you did not receive any order confirmation via email (meaning you will also not receive a shipping confirmation), it is quite possible your email account bounced it back to us, in which case our system deletes it. Just give us a shout if you'd like to verify our receipt of your order

If there was any sort of error before you tried to finalize your order, maybe it was a computer or Internet glitch in which case maybe our Site Help & FAQ's area can assist you. If it was an error during the final steps of your order, Contact Us describing the situation which you encountered.

You can email us any time before we ship your autothing if you wish to cancel the order for any reason. If your order has already shipped, it is your responsibility to return it to autothing.com in accordance with our Exchange & Return Policies as it has already been processed as a normal everyday order. You will have to pay the shipping fees to send it back to us (including Insurance and Signature Confirmation since you are liable for any return we correctly handled as an order). Please note that all S&H charges are non-refundable for returns not a result of our error.

We happily accept mail-in orders and you can place them right online! It's true -- simply browse our site and select the autothing(s) you would like. During the checkout process, choose "Check/Money Order" as your payment method and complete the order. You will then be presented with payment instructions and other options such as printing your invoice. It's a smooth, easy way to get cool automobile accessories.

First place the order right online -- you can select "Check/Money Order" as your payment method, print the online receipt and then mail us the total amount due.

Check made payable to AUTOTHING.COM

autothing.com
PO Box 72505
Roselle, IL 60172-0505

Trick question: you don't. Because you bypass our Online Store to purchase your autothing, we both save some money! You see, every purchase you make by credit card in any store, physical or online, has a total purchase balance that your credit card takes upon itself as a sort of "loan," giving this "loan" to autothing.com in this case. Because we get this "loan" after finalizing your order (that's the email you normally receive when we ship your order), the credit card issuer charges us a negligible fee in exchange for money you personally have not yet paid to them. Because you save us this fee, we're thanking you by saving you money too. Isn't it nice to finally hear some honesty from an online site about how and why things happen!  :a)
(FREE SHIPPING applies to United States orders only)

Sorry about that, but it's the Law, just like Jesse White's ".08 For A Safer State." If you don't live in Illinois, you pay no sales tax, lucky you! If you do live in the Land of Lincoln, tack on 7.25% extra to cover taxes. Since you aren't paying shipping when you pay by check, your total is probably equal to out-of-state purchases in most cases.

Pretend you're at Walmart and are using a check -- we generally need what they do:

1. A check or Money Order in the exact amount of your order total, including state sales tax (applies to Illinois residents only = 7.25%)

2. *Your driver's license number on the top of the check (required)

Remember that you will place your order online first, so we will already have your full contact information on file in addition to the autothing(s) you would like.

*NOTE: If paying with a Money Order or Cashier's Check, both of which are "good as cash," we will not require your driver's license number.

We immediately deposit the check -- not because we're short on money, but because it'll take a few days to clear. However, we do get started on the order immediately so that when the check does in-fact clear, your order is ready to be shipped without further delay. We will notify you via email once your order ships.

PayPal is one of the most popular form of payments for online goods and its' use is only growing ever since eBay purchased the company. Whether you use it at autothing.com or anywhere else, you can consider it a universal portal to purchasing anything online. With PayPal, your online purchases can be made using any of the four most popular credit cards: MasterCard, VISA, American Express, and Discover. In addition, you can link PayPal to any U.S. bank account (hopefully it's yours) where it acts as your everyday online debit card.

During the online order process, you are given the following five options for payment: MasterCard, VISA, Discover, American Express and PayPal. Simply select PayPal and continue with your order. You will automatically be connected into your PayPal account by following the on-screen instructions, at which point we will have received your order as usual. Cool, huh!

We totally support PayPal's use and integration with autothing's entire online system. As for your order, it is treated like any other and you will receive an Order Confirmation. Later, an email will be sent that verifies your autothing.com order has shipped. Then all you have to do is wait by your mailbox.