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autothing.com Speed LinksHome Auto accessories and styling products for all cars, trucks and SUV models at autothing.com Customer Service Center Auto accessories and styling products for all cars, trucks and SUV models at autothing.com Return & Exchange Center
The Return & Exchange: Easy @ autothing.com!
Yeah, we really do!  


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We have really easy to understand policies for both return and exchange scenarios for all our cool products in case your autothing.com accessory malfunctions or ends up underneath a postal worker's porch deck.    :a)


It's true -- autothings are GUARANTEED to be 100% cool or your money back! If you receive something and don't like it for any reason (and we mean any), simply return the new, unopened item within 15 days of your receipt date and we'll refund the purchase price less credit card processing fees. If the exchange or return of an item in question is due to a shipping mistake on behalf of autothing.com, we'll even pay for all shipping costs (Ground or Priority) to make certain you are completely satisfied with your purchase and our customer service. Just another autothing found nowhere else!

New & Unused Item - 15 Day Return Period - Product Refund
All unopened and unused returns within 15 days of your receipt date will be given a refund less1.2. After this period, only manufacturing and warranty issues will be fully covered, in which case a product exchange will be honored for the identical item.

Defective Item - 30 Day Warranty Period - Exchange Only
If the item you ordered becomes defective within the first 30 days of receipt (and thus has been opened/used), you may return it for exchange. You must send us the defective item first in order to receive the replacement.

FOR ALL RETURNS & EXCHANGES: Please email autothing.com your return or exchange request, which should include your name, product information, order number and if possible, a reason for the product exchange or return. We will send you an RMA# (Return Merchandise Authorization number) in order to initiate the return or exchange.  No returns or exchanges will be accepted without a valid RMA#, which are valid for nine (9) business days after issuance.

If you are returning because of a mistake on our part, we will reimburse the entire return S&H cost at no expense to yourself. But (you knew one was coming), if you are exchanging or returning because of any other issue, you must pay the S&H charge to ship the item(s) to autothing.com. We recommend that you purchase any form of Delivery Confirmation because we cannot be held liable if the return never gets to us OR does and is damaged. You may find our mailing address by visiting the Contact Addresses page. We require that you use the United States Postal Service, as UPS and FedEx will NOT deliver to our commercial PO Box.

1 Please note that all shipping fees are nonrefundable due to their service nature.

2 All returns incur a small credit card processing fee as follows:
--> Orders $00.01 - $25.00 USD = 10% of Subtotal
--> Orders $25.01 - $75.00 USD = 12% of Subtotal
--> Orders $75.01+ USD = 15% of Subtotal

 

 

The autothing.com General Information Center

 

 




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And family and friends too! In fact, autothings make an excellent gift for any driver and we include premium Hallmark® gift cards with all gift orders.
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Receive 100% FREE Ground S&H when you order online. Simply pick all of the autothings you love and select the Check or Money Order payment option.
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The Ultimate Price Match

 


Auto Enthusiasm Is Global

   

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The Ultimate Price Match

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Auto Enthusiasm Is Global

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Matching a price is easy, but we go further by automatically issuing a refund if the cost of your autothing is lowered within 90 days of purchase. Get the best price for the next three months!
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From Alaska and Australia to Utah and the United Kingdom, we ship worldwide. All autothings are sent from Chicago via the US Postal Service and we can even deliver to POB/APO/FPOs.
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It's Easy To Get Your Thing

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Getting the autothings you love has never been easier and we provide all electronic payment options to give you a quick and convenient checkout.
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In addition to many holiday and special event offers, autothing features some excellent product-specific discounts and Special Deals. Check them out!
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autothing.com Speed LinksHome Auto accessories and styling products for all cars, trucks and SUV models at autothing.com Customer Service Center Auto accessories and styling products for all cars, trucks and SUV models at autothing.com Return & Exchange Center


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