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We all know how computers are, one minute they work and the next they don't. Sometimes they crash, sometimes they shut off, and sometimes they start smoking (call the fire department for this). But whatever the symptom is, autothing has no idea what the cause is, lol. These FAQ's are general to our site only and if yours isn't covered, please email us so we can help you out. Hey, we love this stuff! Ok, cool.

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Blah! Why can't I add an autothing to my shopping-cart?

How come my credit card isn't being accepted?

Why does your site look so big/small on my screen?

I am a Mac user, so will I be OK using your site?

Download IE 6.0 to see it all @ autothing.com!

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Blah! Why can't I add an autothing to my shopping-cart?

This could be for any number of reasons. If you are on a public computer, online shopping could somehow be prohibited on the public network. If you're using a PC which you know has been used to shop online before, such as your own or at work (don't get caught, lol), Internet cookies may somehow be disabled on your PC. This means that from one screen to the next (especially during the purchase process), your PC is forgetting the autothing you just told it to add to your shopping-cart. We recommend [in Windows 95-Xp] going, while in your Internet Explorer browser, to Tools > Internet Options... > Privacy > and moving the Settings handle down to "LOW," which will give your PC the go-ahead to work with online shopping-carts. This possibly could help clear the issue, otherwise consult your Windows manual (don't you just hate it when you're told to check your Windows manual? Who does that- really?!?)

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How come my credit card isn't being accepted?

Two pretty simple possibilities here: 1) You are not using a MasterCard, VISA, Discover, American Express or PayPal account, which are the five valid forms of payment the autothing.com Online Store will currently accept or 2) your credit card may have been rejected by the Microsoft verification system because you entered some information incorrectly or the card account is not current. PS- If you pay by check, the shipping is totally FREE! Learn more >>>

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Why does your site look so big/small on my screen?

This would be the biggest issue when building a website. While lots and lots of public computers have a screen size (which is simply the magnification level of your monitor) of 800 x 600 pixels, many home-users have screen sizes set at 1024 x 768 or above. Since we want everyone to enjoy the site, even those not yet fortunate enough to own their own personal computer, we built our site at a resolution of 800 x 600, the minimum screen size needed to view this site without a problem. Want to change your screen size now to test a different look? Ok then, Right click on the Windows Desktop > Properties > Settings Tab > and change the Screen Resolution level to 1024 x 768. Please note that you should also set your monitor to view the most colors possible (usually 32-Bit), since there's no reason you should miss the great Web design on the Internet (or autothing.com, for that matter, lol...)

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I am a Mac user, so will I be OK using your site?

You sure will be, especially if you own one of those 22-inch wide Cinema Display screens (just because they're really cool!) The biggest problem Mac users have on sites made for Windows users (a clear monopoly- oops!- we meant majority) is 8 point font sizes, which are almost impossible to read on a Mac. We tried to limit our use of 8 point font sizes specifically for that reason, except here, eh eh eh.

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Can I make the text on your site bigger if it's too small for me?

If you are having a hard time reading stuff on the site because your contacts are out or your glasses are off, no problem (but how did you read this then, lol?) While in Internet Explorer, go to View > Text Size > and choose the size most comfortable for your eyes. Note that this works for true text you can actually copy or highlight; text used in a photo or graphic does not get effected by this View option.